So, how did the almost two month lasting struggle with HP’s support end (see part 1, part2)? On Wednesday evening, I received a mail that a 160 GB SSD was sent and we received it on Thursday morning. Also during the same week, we received a 500 GB 7200 RPM hard drive, which was meant [...]
Browsing Posts published in July, 2011
In Belgium, we can fill out our tax form online on the Tax-on-web site using a smartcard reader and our electronic identity card. Unfortunately, things are rather complicated to set up, partly because the eID authentication is based on SSL renegotiation, a feature which is disabled by default in recent Firefox versions because it can [...]
Two weeks ago I wrote about my struggle with HP’s customer service. To summarize: HP was unable to replace a failed 160 GB SSD because it was not in stock and was unable to provide me any other alternative even after one month. In the end, a 250 GB SSD was promised, but it also [...]
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